Privacy Policy
of IE Pharmacy Ltd.
I. General information
This Privacy Policy aims to inform you about the way in which IE Pharmacy Ltd. collects, processes and protects your personal data when using the website https://pharmacycorner.bg/.
If you have any questions or need assistance, you can contact us at e-mail: [email protected]
For additional information regarding personal data protection, as well as for filing complaints, you can contact:
Commission for Personal Data Protection (CPDP),
Sofia, 2 Tsvetan Lazarov Blvd.,
tel.: 02 915 35 80,
e-mail: [email protected]
By using the site https://pharmacycorner.bg/ You agree to this policy and to the processing of your personal data in accordance with Regulation (EU) 2016/679 (GDPR).
The products and services offered are intended for persons over 18 years of age.
Providing personal data is voluntary. If you refuse to provide the required information, you will not be able to use certain functionalities of the site, including placing orders.
IE Pharmacy Ltd. is not responsible for the processing of personal data from external websites to which there may be links.
This policy is an integral part of the General Terms and Conditions and the Cookie Policy of the site.
II. Ways of collecting personal data
We collect personal data through:
- Data provided voluntarily by you (e.g. when registering, ordering or making an inquiry)
- Automatic collection through cookies and similar technologies
- Data from third parties, such as:
- analytics and advertising providers
- payment service providers
- courier and logistics partners
III. Types of data and purposes of processing
1. Site visitors
A visitor is any person who loads a page from pharmacycorner.bg.
Data processed:
- IP address
- approximate location
- site behavior
- device and browser used
- cookie information
Objectives:
- traffic analysis
- improving functionality
- marketing and advertising
Shelf life:
Until the relevant cookie expires or is deleted.
2. Users (customers)
A user is a person who places an order through the site.
Data processed:
- Names
- delivery address
- phone number
- IP address
- order history
Objectives:
- processing and fulfillment of orders
- accounting and legal obligations
- customer service
Shelf life:
Up to 10 years according to applicable law.
Data sharing
It is possible to provide personal data to:
- government authorities (if legally required)
- courier companies
- payment operators
- accountants, auditors, lawyers
- banks and insurers
Data may also be shared with business partners when jointly providing services.
Data we DO NOT collect
IE Pharmacy Ltd. does not collect sensitive personal data such as:
- ethnic origin
- religious beliefs
- political views
- health condition
- biometric or genetic data
IV. Cookies
The site uses cookies to improve the user experience.
You can control or disable cookies through your browser settings.
You can find details in our Cookie Policy.
V. Data security
IE Pharmacy Ltd. applies appropriate technical and organizational measures to protect personal data against:
- unauthorized access
- loss
- abuse
- -change or destruction
The site does not store bank card details. Payments are processed through certified payment providers.
VI. Your rights
As a data subject, you have the following rights:
1. Right to information
You have the right to receive information about the processing of your data.
2. Right of access
You can request a copy of your personal data.
3. Right to correction
You can request correction of inaccurate or incomplete data.
4. Right to erasure („right to be forgotten“)
You can request deletion of data when:
- are no longer needed
- you have withdrawn consent
- the processing is unlawful
5. Right to restriction
You can restrict processing under certain conditions.
6. Right to portability
You can get your data in a structured format.
7. Right to object
You can object to processing, including for marketing purposes.
8. Right to appeal
You can file a complaint with the CPDP or with a competent court.
IE Pharmacy Ltd. will respond to your request within 1 month.
VII. Dispute Resolution
All disputes are settled according to the legislation of the Republic of Bulgaria.
The parties will first strive to resolve any disputes through negotiations. If this is not possible, the dispute shall be referred to the competent court in Sofia.